Application Inventory Feature 

Overview

The Application Inventory feature, introduced with our update version 2023.10.0.12132, allows users to view a list of applications installed on their device directly from the Emsisoft Management Console. This feature not only provides visibility to a comprehensive list of installed applications, but also offers the capability to uninstall remotely those apps from the machine.

Requirements

• An active Emsisoft Enterprise Security license.
• Administrator access to the Emsisoft Management Console.

Feature Description

Installed Applications

The Application Inventory displays a list of all applications on the device, mirroring the list found in the Windows ‘Apps and Features’ dialog. This list of applications is presented in a sortable and searchable grid. You can access it by logging into MyEmsisoft, selecting your workspace, and then clicking on a specific device. Scrolling towards the bottom of the page, the interface will display the following columns:

• Application: The name defined to the application, defined by the publisher.
• Publisher: Represents the Publisher responsible for the application.
• Version: Represents the current version of the application.
• Size: Represents the estimated size. The value is rounded to full KB, MB, or GB.
• Install Date: Represents the date of installation.
• Uninstall: This column features an uninstall button depicting a trashcan. Upon clicking, a dialog box will appear asking, ‘Are you sure to uninstall?’. This button is only visible for applications that can be uninstalled. Activating this button triggers an uninstall action on the desktop side.

Expected behavior.

While the Application Inventory feature is robust, users should be aware of certain behaviors that may appear during the use of this feature:

• Some applications, despite claiming to support silent uninstallation, may display dialogs or prompts during the uninstallation process. This behavior can prevent the uninstallation from running in a service environment, resulting in errors.
• If the uninstallation process contains a user interface, it might be visible and could appear unexpectedly to the user.
• The uninstallation process will work if one user is logged in on that device. For PCs that remain on the lock/login screen, this feature will not work properly.
• In scenarios with multiple logged-in users (including on Terminal servers), it could be problematic for the system to determine in which session the uninstaller should run. We recommend to have just one user logged in on that device.

Support

If you encounter any issues or have questions regarding the Application Inventory feature, please contact our support team for assistance, here.