FAQ

View the FAQ overview

Question: I need help removing found Malware

Answer:

If the Malware was detected by a-squared, right click on the result list and choose "Select All". Then, click the "Quarantine selected" or "Delete selected" button. All found malware files and traces will be removed.

But in some cases, the system restore feature of Windows restores infected files after removal. If this occurs, you need to deactivate the system restore feature. More information how to do this can be found in the FAQ:
My virus scanner detected malware in the restore or temp folder, but a-squared didn't

Recommended approach on an infection:


  • Boot up your computer in failsafe mode (press F8 early while booting and select "failsafe")

  • Scan your PC with a-squared and remove found Malware

  • Install missing patches ("Windows Updates") immediately!

  • Change your passwords (Windows logon, dial-in, etc.)

  • If that doesn't help, please read on at "I need HELP!!"

Best In Test!

a-squared Anti-Malware is the best of 19 tested antivirus programs - Test by MRG - Malware Research Group - June 2009
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